adds4b – Addons for Skype for Business 2018-11-21T10:45:09+00:00

Just making life easier.

adds4b - pro: Desktop-Client: Skype for Business Telefonie Plugin

adds4b™ – pro

The new team dashboard client with essential telephony and server features for Skype® for Business and Office 365 support

The ideal expansion for your Skype® for Business software (Office 365 online or on-prem) in a simple team dashboard!

Get our official 60-day trial version for adds4b™ – pro and be among the first to experience a whole new interface with extensive functionality!

Setup call forwarding for your managers

Pickup, transfer and forward any calls

Improved UI for 4K displays and server functionality

Improved settings window with more features

Busy-on-Busy, Second call treatment and more

Busylight support expanded for newer models

Official release date: 06.09.2018
Current release version: 1.1.0

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Free 60-day trial!

Manage your whole team – in one dashboard

Have a look at our team management dashboard adds4b – pro, with brandnew UI and server features for more comfortable phone calls

Setup, activate or deactivate call forwarding options for your managers and pickup your team members calls if they’re busy. With our improved UI you are able to manage and configure your colleagues call settings in an instant.

We also improved the overall clients look and added new toolbar features for even more comfortable telephony with Skype for Business:

Menu and contact search bar
Your own presence state and contact details
Call forwarding window for your managers with your active/inactive forwarding options
All your Skype for Business groups (switch between tabbed and dropdown view)
Your team contacts and their presence states and standard contact channels
Expand or retract your telephony tools in the sidebar

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adds4b - pro: team management dashboard
Busylight Support

It’s more than just telephony

Increase your communication efficiency in your office!

Your adds4b™ – basic automatically recognizes your Skype® for Business contacts + groups and synchronizes them in real time! No further action required!

Additionally adds4b™ – basic supports the office presence indicators Busylight Alpha, Busylight Omega and KuandoBOX and will automatically connect to those devices! Simply plug them into your PC and you’re ready to go!

What are Busylights?

Extensive functionalities – with just one click

Extremely quick call handling functions without any unnecessary intermediate steps. Just one click!

Transfer your calls with or without consultance or extend them into three-way conferences. Assign hot-keys for even quicker dialing or call pickup!

Our call control window offers the most important direct access buttons for handling Skype® for Business calls. There are direct call control buttons for:

Accept and drop calls
Initiate consultative transfer
Initiate blind transfer or complete a consultative transfer
Expand call to 3-way conference (available during active call)
Put call on hold or retrieve it
Mute button for the active call
With the eye symbol you may switch off or on the original Lync or Skype® for Business window. To reduce the number of open windows adds4b™ – basic deactivates the conversation window by default.

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Call control window
adds4b - Smart Routing: Team admin dashboard

Individual routing options – in one team admin dashboard

Setup your call forwarding with extensive routing opions: easy and without a hassle

The following routing criteria are now available with adds4b – Smart Routing:

  • Presence state: Activate forwarding options depending on your presence state: online, away, busy, offline, etc.
  • Daytime / day of the week: Setup routing according to daytime (e.g. lunch break) or day of the week (e.g. working days)
  • Incoming caller number: Make forwarding dependent on caller number or caller source (e.g. with specific country codes)
  • Create schedule: Configure call forwarding for specific periods of time, when you’re on vacation, a business trip or similar occations

For more information, please watch our video tutorials on all routing criteria:

Presence-based
Time-based
Calling-source-based
Create schedule

Features overview

Get an overview of all our current and upcoming features for the adds4b™ product family!

Additional license versions with server functions and much more functionality has been added with our adds4b™ – pro software! Compare the basic and the pro version side by side on the table below!

adds4b - pro: Verpackung
Visit our product page
Download datasheet
Download user manual
Free 60-day trial!
add4b - basic - Verpackung
Visit our product page
Download datasheet
Download user manual
Free 60-day trial!
adds4b - Smart Routing: Verpackung
Visit our product page
Download datasheet
Free 60-day trial!
adds4b™ features basic pro
Skype® for Business On-Premise
Skype® for Business Cloud
Call a contact by endpoint / default endpoint (change via context menu)
Detailed status overview for contacts by color and by text
Quick 1-click call handling and transfer
Convenient call completion with or without consultative call
Call transfer with contact search
Integrated search for quicker call transfer (persistent last search)
Hot key functions:

  • Accept and drop call by global hot key
  • Make call directly from phone numbers stored in the clipboard
  • Complete call transfer with single key stroke
Second call treatment:

  • Suppress second call while in an active or ringing first call
  • Redirection rules apply for suppressed calls (e.g. voicemail, response group)
Busylight support (adds4b™ products will automatically connect with):

  • Busylight Alpha
  • Busylight Omega
  • KuandoBOX
Optional suppression of Skype® for Business / Lync call handling window
Quick setup, activation and deactivation of manager call forwarding
Pickup calls from contacts (call pickup)
Busy-on-Busy
Simultaneous ringing to external phone numbers (e.g. mobile phones)
Retrieval of calls coming from a RGS
Change Skype® for Business settings for managers and team members with improved settings window
Show your missed calls in one list
Improved UI and zoom feature for 4K displays
Switch between tabbed and dropdown view for your contact groups
Harald Fischer

Your personal contact!

Harald Fischer
Senior Account Manager UCC

Your competent partner with over 10 years of experience in telecommunication!




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